Privacy Policy
Your privacy matters to us at ophraluviex
Last Updated: March 15, 2025
Introduction and Scope
ophraluviex (ABN 47 123 456 789) operates ophraluviex.com and provides comparative company analysis services across Australia. This privacy policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.
We're committed to protecting your privacy because trust forms the foundation of our financial analysis platform. When you use our services to compare companies or access financial data, you're sharing information that helps us deliver more accurate and relevant insights.
This policy applies to all information collected through our website, mobile applications, email communications, and any other services we provide.
Information We Collect
Personal Information
- Contact details including name, email address, and phone number
- Business information such as company name and industry sector
- Professional background and investment experience level
- Financial interests and analysis preferences
- Account credentials and security information
Usage and Technical Data
We automatically collect information about how you interact with our platform. This includes pages visited, time spent analyzing different companies, search queries, and technical details like your IP address, browser type, and device information.
Our analytics help us understand which financial metrics are most valuable to our users and how we can improve our comparative analysis tools.
| Data Type | Collection Method | Purpose |
|---|---|---|
| Account Information | Direct registration | Service provision and account management |
| Usage Analytics | Automated tracking | Platform improvement and personalization |
| Communication Records | Customer support interactions | Quality assurance and issue resolution |
How We Use Your Information
Your information helps us deliver personalized financial analysis and maintain a secure, efficient platform. We process data to provide company comparisons, generate custom reports, and offer insights relevant to your investment interests.
- Providing comparative analysis tools and financial data services
- Customizing your dashboard and analysis preferences
- Sending important updates about market changes or platform features
- Maintaining platform security and preventing unauthorized access
- Improving our algorithms and analysis methodologies
- Complying with financial regulations and reporting requirements
We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or as required by Australian law.
Information Sharing and Disclosure
We limit information sharing to specific circumstances where it's necessary for service delivery or legal compliance. Our approach prioritizes your privacy while ensuring we can provide comprehensive financial analysis.
Service Providers
We work with trusted third-party providers for data hosting, payment processing, and analytics services. These partners operate under strict confidentiality agreements and can only use your information for specified purposes.
Legal Requirements
We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with AUSTRAC reporting requirements and cooperation with law enforcement investigations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business. We'll notify you of any such changes and ensure your privacy rights remain protected.
Data Security and Protection
We employ multiple layers of security to protect your information from unauthorized access, disclosure, or misuse. Our security measures are regularly reviewed and updated to address emerging threats.
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and penetration testing by independent firms
- Multi-factor authentication options for enhanced account protection
- Restricted access controls with role-based permissions for our staff
- Automated monitoring systems for suspicious account activity
- Regular backups stored in secure, geographically distributed locations
While we implement industry-standard security measures, no system is completely immune to threats. We encourage you to use strong passwords and keep your login credentials confidential.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.
Access and Correction
You can request access to the personal information we hold about you, including details about how we've used or disclosed it. If you find any inaccuracies, we'll work with you to correct them promptly.
Data Portability
You can request a copy of your data in a structured, commonly used format. This includes your account information, analysis history, and any custom settings you've configured.
Deletion and Retention
You may request deletion of your account and associated data. However, we may need to retain certain information for legal compliance, such as transaction records required by financial regulations. We'll explain any retention requirements when processing your request.
To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We aim to respond to all requests within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather insights about platform usage. These small data files help us remember your preferences and provide personalized content.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Core platform functionality | Session |
| Preference | Remember your settings | 1 year |
| Analytics | Usage statistics and improvements | 2 years |
You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit some platform functionality.
International Data Transfers
Some of our service providers and data processing facilities are located outside Australia. When we transfer your information internationally, we ensure adequate protection through approved mechanisms.
We primarily use providers in countries with adequacy decisions or implement standard contractual clauses approved by the Australian Privacy Commissioner. All international transfers comply with Australian privacy law requirements.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.
Continued use of our services after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Inquiries and Contact
For privacy-related questions or to exercise your rights:
Email: privacy@ophraluviex.com
Phone: +61 411 442 688
Address: Privacy Officer, ophraluviex
65 St John St, Launceston TAS 7250, Australia
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au